Reamaze Helpdesk Software and Customer Communications Platform

Reamaze – Helpdesk Software¬† Reamaze co-founder,¬†David Feng and his Customer Experience Guru were helpful in providing us detailed information about the Helpdesk Software. What is Reamaze? Reamaze is a helpdesk and customer communications platform designed from the ground up for modern businesses. What are the key functionalities of Remaze? The key functionalities of Reamaze revolve around facilitating better conversations between customers and customer service teams. These include features like embedded real time chat, automated proactive engagement, support tools for email, social media (Facebook, Instagram, Twitter), SMS/MMS, KB/FAQ, CRM, and automation…

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